Terms of Service

1. Who's Who

“Hipppo,” “We,” “Us,” and “Our” refer to Save Everything. Feed Hippo., based in South Carolina, United States. “You” or “User” means the individual or entity accessing or using the Service.

The “Service” means all of the following, together:

• the Hipppo marketing site at feedhipppo.com and the Hipppo web application at app.feedhipppo.com;
• the Hipppo Chrome browser extension;
• the Hipppo Figma plugin;
• the Hipppo MCP server and the OAuth connection that lets an AI agent or other authorised client read from and write to Your library;
• access tokens You mint for other clients, such as the iOS “Save to Hipppo” shortcut;
• shared board links You publish; and
• any other Hipppo application, API, or feature We make available to You.

Hipppo is a taste library: You save things that inspire You, Hipppo organises them, and You — or an AI agent You connect — can retrieve them later.

2. Your Account

To use the Service You must create an account using a valid email address. Authentication is handled via magic link — We do not store passwords.

• You are responsible for maintaining the security of Your email account and for all activity that occurs under Your Hipppo account.
• You are responsible for any access token, agent connection, or plugin credential You create. Anything done using a credential You issued counts as activity under Your account. You can revoke connections and tokens at any time from Your account page.
• You must be at least 16 years old to use the Service. By using the Service, You represent that You meet this requirement.
• You must provide accurate information when creating an account. One account per person; creating multiple accounts to circumvent usage limits is prohibited.
• Notify Us immediately at support@feedhipppo.com if You suspect unauthorized access to Your account.

3. Plans, Trials, and Billing

Free plan

The free plan allows You to save up to 100 items and to create up to 5 Figma exports per calendar month (counted in UTC). When You reach the save limit, You must upgrade or delete existing saves before You can save anything new. We may adjust free plan limits with reasonable advance notice.

Free trial

Paid plans may be offered with a free trial of 14 days, available once per person.

• No card required to start. You can begin a trial without entering a payment method.
• If You add no payment method, the trial simply ends. At the end of the 14 days the subscription cancels itself and Your account returns to the free plan. You are not charged, and We do not ask You for a card to stop it.
• If You do add a payment method, the plan converts to a paid subscription at the end of the trial and renews as described below, unless You cancel first.

Paid plans

Paid plans are billed on a recurring basis (monthly or annually) and provide unlimited saves, unlimited Figma exports, and agent connections. Current prices are shown at checkout before You are charged. All payments are processed by Stripe. By subscribing, You authorize Us to charge Your payment method on a recurring basis until You cancel.

• Auto-renewal: Subscriptions renew automatically at the end of each billing period, at the then-current price, unless cancelled before the renewal date.
• Cancellation: You may cancel at any time, without contacting Us, from Your account page, which opens the Stripe Customer Portal. Cancellation takes effect at the end of the current billing period; You retain paid access until then.
• What happens to Your saves if You cancel or downgrade: We do not delete Your saved items when a paid plan ends. If You hold more than 100 items, they all remain in Your library and readable, but You will not be able to add new saves until You are back under the free plan limit or subscribe again.
• Refunds: Except where a refund is required by law, payments are non-refundable and We do not provide refunds or credits for partial billing periods. If You believe You were charged in error, contact Us within 14 days of the charge at support@feedhipppo.com.
• EU, EEA, and UK consumers: You have a statutory right to withdraw from a purchase of digital services within 14 days. By starting to use the paid features immediately, You request that We begin performance during that period and acknowledge that Your right of withdrawal ends once the service has been fully performed. Nothing in these Terms limits mandatory consumer rights in Your country.
• Price changes:We may change pricing with at least 30 days' notice sent to the email on Your account. The change applies from Your next renewal. If You do not accept it, cancel before that renewal.
• Failed payments: If a payment fails, We may retry it and may suspend paid features until payment succeeds. Your saved content is not deleted because of a failed payment.
• Taxes: Prices shown may exclude applicable taxes. You are responsible for any sales, VAT, or other taxes applicable in Your jurisdiction.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights (including intellectual property and privacy rights).
• Save, upload, publish, or transmit content that is illegal, harmful, abusive, obscene, defamatory, or that infringes on the rights of others.
• Publish a shared board containing content You do not have the right to make publicly available.
• Attempt to gain unauthorized access to the Service, Our servers, another user's library, or any third-party systems.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use automated tools (bots, scrapers, crawlers) to interact with the Service outside of the official extension, plugin, API, or agent connection — or use an authorised agent connection to bulk-extract the Service or place unreasonable load on it.
• Create multiple accounts to circumvent the free plan limits, trial eligibility, or any other usage restriction.
• Resell, sublicense, or otherwise commercialize access to the Service without Our written consent.
• Transmit malware, viruses, or any code designed to disrupt or damage the Service.

We may apply rate limits and other technical protections. We reserve the right to suspend or terminate accounts that violate these rules.

5. Your Content

“Your Content” means content You submit or choose to save, including URLs, images, screenshots, captured pages or page elements, page-reconstruction data, video clips, text, notes, tags, and board names.

Ownership

You retain any rights You already hold in Your Content. Hipppo does not claim ownership of it or use it to train machine learning models. These Terms do not give You rights in third-party content You save.

Who can see it

Your library is private to Your account by default. It becomes visible to others only in ways You choose:

• Shared boards— publishing a board creates a secret link. Anyone holding that link can view the board's title and items without signing in, until You turn the link off. See section 8.
• Agent connections — an AI client You authorise can read and write Your library on Your behalf. See section 7.
• Exports — content You export to Figma or download leaves the Service and is governed by wherever You put it.

License to Us

By saving content to the Service, You grant Us a limited, non-exclusive, royalty-free, worldwide license to host, store, reproduce, transmit, adapt (for example to generate thumbnails), analyse, and display Your Content solely to the extent necessary to operate and provide the Service to You and to the people You share it with. This license ends when You delete the content or close Your account, except for copies retained in backups for the limited period described in Our Privacy Policy.

Your responsibility

You are solely responsible for the content You save and publish, and for ensuring You have the right to store copies of that content and to make it available to anyone You share it with. We are not responsible for third-party content saved through the Service. If the original source removes or restricts access to content, saved copies may no longer be accessible depending on how they were stored.

6. AI Features

The Service uses AI to make Your library findable. When You save an item, We may send the item's image and page metadata to Our AI provider to generate taste notes, descriptive tags, and other organisational metadata. Our Privacy Policy names the provider and describes exactly what is sent.

• AI output can be wrong. Notes and tags are generated automatically, are provided for convenience, and may be inaccurate, incomplete, or unsuitable. They are not advice of any kind, and You should not rely on them as a statement of fact about the underlying content or its creator.
• You can correct or remove it. Deleting an item deletes the notes and tags generated for it. Contact Us at support@feedhipppo.com if AI-generated metadata about Your content is inaccurate.
• No training.Your Content is not used to train Our AI provider's models.
• We may change, add, or remove AI features, and We may change AI providers, with notice as described in section 20.

7. Agent Connections (MCP)

You can connect an AI client — such as Claude or ChatGPT — to Hipppo through Our MCP server. Connecting is an explicit authorisation step that You complete yourself.

• What a connected agent can do. Once authorised, the client can read Your saved items, boards, and tags, and can create saves, boards, and tags on Your behalf. Treat a connection as full access to Your library.
• What happens outside Hipppo is outside Our control. When an agent reads Your library, that content is handled by the operator of that client under their terms and privacy policy, not Ours. We are not responsible for what a third-party agent or its operator does with content You authorised it to read.
• Revocation. You can revoke any connection at any time from Your account page. Revocation stops future access; it does not recall content the client already retrieved.
• Availability. Agent connections are a paid-plan feature and depend on protocols and third-party clients We do not control. They may change or break without notice.

8. Shared Boards

You may publish a board as a shareable link. Doing so makes that board's title and items viewable by anyone who has the link, without an account and without signing in.

• The link contains a secret token. We ask search engines not to index shared board URLs, but We cannot prevent anyone You give the link to from forwarding it, and We cannot control copies made while the link was live.
• You can turn a link off at any time. Revoking a link makes the old URL permanently unusable — a new link generates a new token.
• You are responsible for what You publish. Do not publish a board containing content You do not have the right to distribute, or content that is private to someone else.
• We may disable a shared link that is reported to Us as infringing, abusive, or unlawful, without disabling Your account.

9. Apps, Extensions, and Integrations

The Hipppo Chrome extension is distributed through the Chrome Web Store and is subject to the Google Chrome Web Store Developer Program Policies. The Hipppo Figma plugin is distributed through Figma and is subject to Figma's terms.

• These clients may be updated automatically. Continued use after an update constitutes acceptance of any changes.
• We reserve the right to discontinue any client or integration with reasonable notice. In that event, the web application at app.feedhipppo.com will continue to be available.
• You must not modify, redistribute, or repackage Our clients outside of their official distribution channels.
• Our clients depend on platforms We do not control (Chrome, Figma, and the sites You save from). A change on their side may break a feature without notice.

10. Third-Party Services

The Service is built on third-party providers including Vercel (hosting), Supabase (database, authentication, and file storage), Stripe (payments), Anthropic (AI analysis), Voyage AI (search embeddings), Resend (email), PostHog (analytics), and Sentry (error monitoring). Your use of the Service is also subject to their respective terms. Our Privacy Policy lists each provider and what it processes.

The Service may contain links to external websites or allow You to save content from them. We are not responsible for the content, privacy practices, or terms of any third-party site. Saving content from a third-party site does not imply any affiliation or endorsement.

11. Intellectual Property

The Hipppo name, logo, design, software, and all related materials are owned by Us and protected by intellectual property laws. These Terms do not grant You any right to use Our trademarks, logos, or brand assets.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms, including use in the course of Your own professional design work. You may not use the Service to provide a competing product or a service to third parties without Our written consent.

12. Feedback

If You submit feedback, suggestions, or feature requests, You grant Us an unrestricted, perpetual, royalty-free license to use that feedback for any purpose, including incorporating it into the Service, without any obligation to compensate You.

13. Copyright and DMCA

Hipppo respects intellectual property rights. Most content in Hipppo is stored privately for a single user, but shared board links make selected content publicly accessible, and We act on notices for both.

If You believe that content accessible through the Service infringes Your copyright, send a notice to Our designated agent at support@feedhipppo.com, including:

• Identification of the copyrighted work You claim has been infringed.
• Identification of the material You claim is infringing, including the URL, with enough detail for Us to locate it.
• Your contact information (name, address, email, phone).
• A statement that You have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in Your notice is accurate and that You are the copyright owner or authorized to act on their behalf.
• Your physical or electronic signature.

What We do. On receiving a valid notice We will remove or disable access to the material — which for a shared board normally means revoking the link — and notify the user who published it.

Counter-notice. If You believe Your content was removed in error, send a counter-notice to the same address with the material identified, Your contact details, a statement under penalty of perjury that You have a good faith belief the removal was a mistake, and Your consent to the jurisdiction of the federal court for Your district. We may restore the material after 10 business days unless the original claimant files a court action.

Repeat infringers. We terminate the accounts of users We determine to be repeat infringers.

14. Termination

By You

You may stop using the Service at any time. You can delete Your account and its associated content yourself from Your account page. Deletion is immediate and cannot be undone, so export anything You want to keep first. If You have an active paid subscription, cancel it first to avoid further charges — deleting Your Hipppo account does not by itself cancel a Stripe subscription.

By Us

We may suspend or terminate Your account for violation of these Terms, non-payment, or conduct We reasonably determine is harmful to other users, Us, or third parties. Where practicable and permitted by applicable law, We will provide reasonable notice and an opportunity to remedy the issue before termination. If We terminate a paid account other than for cause, We will refund the unused portion of the current billing period.

Effect of termination

Upon termination, Your right to access the Service ceases, shared links You published stop working, and saved items and account data are deleted in accordance with Our Privacy Policy. Provisions of these Terms that by their nature should survive termination (including Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

15. Availability and Changes to the Service

Hipppo is an actively developed product. We do not offer a service level agreement or an uptime guarantee, and features may be added, changed, or removed. Where a change materially reduces functionality You are paying for, We will give reasonable advance notice by email and You may cancel.

Features labelled beta, preview, or experimental are provided as-is, may be unstable, and may be withdrawn at any time.

You are responsible for keeping Your own copies of anything You cannot afford to lose. Hipppo is not a backup service.

16. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that: (a) the Service will always be available or error-free; (b) saved content will be preserved indefinitely; (c) content fetched from third-party sources will remain accessible; or (d) AI-generated notes and tags will be accurate. We are not responsible for third-party sites removing or restricting access to content You have saved.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $50.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, death, or personal injury caused by negligence. Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability, so the above may not apply to You in full.

18. Indemnification

You agree to defend, indemnify, and hold harmless Hipppo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to Your violation of these Terms or Your use of the Service, including but not limited to any content You save or publish, Your violation of any third-party right, or Your violation of any applicable law.

19. Governing Law and Disputes

These Terms are governed by the laws of the State of South Carolina, United States, without regard to its conflict of law provisions. If You are a consumer resident in the EEA or the UK, this does not deprive You of the protection of mandatory consumer laws of Your country of residence.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved informally by contacting Us at support@feedhipppo.com. If the dispute is not resolved within 30 days, it shall be subject to binding arbitration in South Carolina, except that (a) either party may seek injunctive or other equitable relief in any court of competent jurisdiction for violations of intellectual property rights, and (b) either party may bring an individual claim in small claims court.

Arbitration opt-out: You may opt out of this arbitration agreement by emailing support@feedhipppo.com with the subject line “Arbitration opt-out” within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

Class action waiver: To the extent permitted by applicable law, You agree to resolve disputes with Us only on an individual basis and not as part of any purported class or representative proceeding.

20. Changes to These Terms

We may update these Terms from time to time. For material changes, We will provide at least 14 days' notice via email or a prominent notice in the Service before the new Terms take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

If You do not agree to the updated Terms, You must stop using the Service before the effective date.

21. Miscellaneous

• Entire agreement: These Terms, together with Our Privacy Policy, constitute the entire agreement between You and Hipppo regarding the Service.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
• No waiver: Our failure to enforce any provision of these Terms is not a waiver of Our right to do so in the future.
• Assignment: You may not assign or transfer these Terms or Your account to another party. We may assign Our rights and obligations without restriction.
• Language: The English version of these Terms controls in the event of any conflict with a translated version.

Contact Us

Questions about these Terms? Contact Us:

• By email: support@feedhipppo.com
• Support: feedhipppo.com/support